Frequently Asked Questions
We typically bill our clients on a monthly basis, and our fees range from $599 to $7,500 per month.
You can view our pricing on both individual services pages and on our main package pricing page here.
Absolutely! In fact, we prefer to work with small companies.
No - we do not outsource or resell any services, and our entire team lives and works in the USA. We're proud to be a US company, just like many of our clients.
Generally speaking, we spend a lot of time talking to brand new clients, with multiple calls and emails in the first 90 days. After a few months, we find that we're talking to our clients 2-3 times per month.
We send a monthly report summarizing traffic growth, transaction volume, and website revenue, broken out by channel (eg organic search, paid search, social media, etc.), as well as a summary of various KPIs (mobile performance, overall engagement, blog content performance, important landing pages).
Our reports are detailed, but they're designed to be easy to digest.
At Spork, we use a team approach to client support. We don't assign a specific person to manage an account because we want to deliver the fastest service possible. If/when you have a request, you can contact our entire team with a single email address.
Additionally, all our clients have a direct line to the President and Director of Spork and are free to contact them at any time.
Before working with anyone new, we perform a detailed analysis of their website, their analytics and sales history, and their competition. After this review, we'll provide a "Plan of Attack" that includes a growth and performance projection.
While there are no guarantees in marketing, we're typically able to deliver substantial revenue growth for our clients in six months.