Frequently Asked Questions
We typically bill our clients on a monthly basis, and our fees range from $1,199 to $7,499 per month.
You can view our pricing on both individual services pages and on our main package pricing page here.
No - we do not outsource or resell any services, and our entire team lives and works in the USA. We're proud to be a US company, just like many of our clients.
Generally speaking, we spend a lot of time talking to brand new clients, with multiple calls and emails in the first 90 days. After a few months, we find that we're talking to our clients 2-3 times per month.
We send a monthly report summarizing traffic growth, transaction volume, and website revenue, broken out by channel (eg organic search, paid search, social media, etc.), as well as a summary of various KPIs (mobile performance, overall engagement, blog content performance, important landing pages).
Our reports are detailed, but they're designed to be easy to digest.
At Spork, we use a team approach to client support. We don't assign a specific person to manage an account because we want to deliver the fastest service possible. If/when you have a request, you can contact our entire team with a single email address.
Additionally, all our clients have a direct line to the President and Director of Spork and are free to contact them at any time.
Before working with anyone new, we perform a detailed analysis of their website, their analytics and sales history, and their competition. After this review, we'll provide a "Plan of Attack" that includes a growth and performance projection.
While there are no guarantees in marketing, we're typically able to deliver substantial revenue growth for our clients in six months.