Phone Call Best Practices For Dealership Parts Departments

If you’re in a dealership parts department, you’re selling parts online, and you’re wondering how you can grow sales (and get profitable) we invite you to consider the telephone! Your parts department probably isn’t doing a great job on the phone (we rarely encounter that), and even if they are there are some things they…

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The Pros And Cons Of Selling OEM Parts Online – For Dealerships

When we talk to dealership parts managers, GMs, and owners, they often ask “Why should we sell parts online?” The conversation usually touches on a few points: Dealership parts departments have functioned just fine historically without selling parts online Selling parts online is more complex than local wholesale and over-the-counter business Online parts margins are…

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